Privacy Policy
Last Updated: October 17, 2026
Welcome to Aero Vastu Sutr (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (aerovastusutr.com), book an AstroVastu consultation, submit client onboarding forms, communicate with us via WhatsApp, or make online payments.
1Information We Collect
Depending on how you interact with our website and consultation services, we may collect the following categories of information:
A. Information You Provide Directly
When you submit a consultation request, complete our booking form, pay the consultation fee, or connect with our team on WhatsApp, you may provide:
- Full name
- Phone / WhatsApp number
- Email address
- Preferred consultation date & time
- Property type (Residential / Commercial / Industrial)
- Property details, floor plans, or site maps
- Birth details (date, time, place for AstroVastu alignment)
- Primary concerns (Career, Harmony, Health, Finances)
B. Information Collected Automatically
When you browse our website, certain technical diagnostic data is collected automatically to safeguard site performance and security:
- Internet Protocol (IP) address
- Browser type, language, and operating system
- Device characteristics (Mobile, Tablet, Desktop)
- Pages visited, time spent, and referral source URLs
- Date and timestamp of requests
2How We Use Your Information
We process personal information strictly for legitimate business and consultation fulfillment purposes, including:
- Consultation Delivery: Reviewing your property layout and astro charts to prepare your personalized Vastu remedies without demolition.
- Scheduling & Coordination: Contacting you via phone, WhatsApp, or email to schedule and confirm appointment slots.
- Order Fulfillment: Recording and confirming your consultation fee payments (e.g., ₹299 booking fee) and sending digital invoices.
- Customer Support: Responding to inquiries, pre-consultation questions, and post-session follow-ups.
- Fraud Prevention & Compliance: Ensuring secure payment transactions and complying with statutory and tax regulations in India.
3. WhatsApp Communications & Meta Platform
Aero Vastu Sutr uses the official WhatsApp Business Platform provided by Meta Platforms, Inc. to communicate with customers who book appointments or make inquiries.
When you interact with us or receive automated order notifications (such as booking confirmations, consultation forms, and appointment reminders), your phone number, name, and message logs are processed through Meta’s WhatsApp Cloud API.
Your Communication Preferences & Control:
You may opt out of receiving automated WhatsApp updates at any time by replying “STOP” to any message, or by emailing us at aerovastu@gmail.com. Please review WhatsApp’s Privacy Policy for details on Meta’s privacy standards.
4. Payment Processing & Razorpay
All online payments on Aero Vastu Sutr (including consultation fees such as ₹299) are processed securely through Razorpay Software Private Limited, an RBI-regulated and PCI-DSS Level 1 certified payment aggregator.
Zero Financial Data Storage: Aero Vastu Sutr never sees, handles, or stores your credit card numbers, debit card PINs, CVV codes, UPI MPINs, or online banking passwords on our servers. All sensitive financial transactions take place exclusively within Razorpay’s encrypted payment modal. View Razorpay’s Privacy Policy for more information.
5How We Share Information
We do not sell, rent, monetize, or trade your personal information with third parties.
We share data only with authorized service providers under strict confidentiality agreements, solely to operate our service:
- • Payment Gateways: Razorpay (to verify transaction success and issue receipts).
- • Messaging & Telephony: Meta Platforms / WhatsApp Cloud API (to transmit booking updates).
- • Cloud Infrastructure: Secure cloud server hosts and encrypted database providers.
- • Legal Authorities: Only when legally compelled by court orders, subpoenas, or applicable Indian law.
6. Data Security
We employ strict industry-standard technical and organizational security measures to protect your information:
- Full 256-bit SSL / HTTPS encryption across all website pages and API endpoints.
- Restricted role-based admin access protected by multi-factor authentication.
- Secure parameterization to prevent unauthorized access or data leakage.
- Regular security patching and server environment monitoring.
7Data Retention
We retain your personal details only for as long as necessary to fulfill the consultation services you requested, maintain accurate accounting records, resolve disputes, and satisfy legal obligations under applicable Indian laws. When records are no longer required, they are securely purged.
8Your Privacy Rights
In accordance with data protection principles, you possess the right to:
- Request access to personal records held about you
- Request correction of inaccurate or outdated details
- Request deletion of consultation records where permissible
- Withdraw consent for marketing communications
To exercise any of these rights, email your request to aerovastu@gmail.com.
9Cookies and Analytics
Our website uses cookies and similar technologies to facilitate smooth page transitions, remember appointment selections, and evaluate aggregate visitor patterns. You can configure your browser to reject cookies, though certain interactive features may be limited.
10Children’s Privacy
Our services are intended for property owners, tenants, and adult individuals. We do not knowingly collect personal details from minors under the age of 18 without parental consent.
11Changes to This Privacy Policy
We may update this policy periodically to reflect evolving legal, regulatory, or technical requirements. Any revisions will be published on this URL with an updated “Last Updated” timestamp.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy representative: